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Written by a patient
20th September 2018


I have been treated with great care and thought. Everyone is very kind and cheerful. From the ladies on the front desk to Angela who is giving me complementary therapy. My only little issue is can there be firmer chairs in the foyar are, perhaps with arms e.g dining room chair. (Did get stuck in one but was helped immediately).

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time