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Written by a patient
1st May 2014


First of all we would like to thank you all, for being there and caring about people like us, we were told about you from Cheryl George's INR nurse, who passed it by Dr Alan Evan's whom I believe contacted a lady called Tracy Elliot. She called to see george and she was wonderful such a lovely caring person, because at the time we were in limbo. We didnt now who to turn to, and thank god for tracy she has helped us in many ways, we now have nurse's calling twice a week to see to george. She's also got the social services involved, and anything george or myself want to know she has told us, and they are all lovely people, so once again we would like to thank everyone of you from the bottom of your head. God bless you all, love from george.

Delay
Efficiency
Addressing fears
Listening
Meeting needs
Recommend
Dignity/Respect
Trust
Involvement
Waiting time