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Written by a patient
10th April 2014


I have only received two visits from my carers so far. However, they were both helpful. However, when I asked about help whenever necessary, my present carer was very suprised that I had not been given an assessment etc. I was most impressed by her attitude and willingness to help .

Delay
Efficiency
Addressing fears
Listening
Meeting needs
Recommend
Dignity/Respect
Trust
Involvement
Waiting time