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8th August 2015


My father needs very little help from his nurse at present but when we have needed help or advice she has given it willingly and professionally. She calls at regular intervals and is punctual which is important to my father. We all feel we can turn to her for help and feel as time goes on her support will be invaluable.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time