scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
10,870 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 123 of 1090
 
Review of Emergency Care Centre SGH
26th May 2023


I thought that the length of time I had to wait from seeing the triage to seeing a doctor was terrible . I came to an and e at 20.30pm and left the hospital at 03.00am which i thought was terrible. I saw the doctor at about 12.15am and had X-ray bloods and ecg and never got to see the doctor again until 03.00am. When I came about a month ago it was a Saturday and I was seen in an hour.

Suggested improvements
Have comfier seating and could do with a water fountain so you can get a drink.

Experience
Dignity/Respect
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Food
Rating not given.
Staff
 
Review of Emergency Care Centre SGH
26th May 2023


I understand the challenges faced by. Budget cuts and lack of staff however I feel that I could of been treated quicker.

Suggested improvements
I feel that the lack of communication and length of time I had to wait really jeopardised my treatment..

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
26th May 2023


My experience was good

Suggested improvements
NA

Experience
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Review of Emergency Care Centre SGH
26th May 2023


All the staff we had contact with were very friendly and kind. They put my mind at ease and kept me updated with my treatment.

Suggested improvements
Estimated waiting time to be displayed. TV to be on. Better vending machine that is less complicated to use and works properly.

Experience
Dignity/Respect
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Cleanliness
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Staff
 
Review of Emergency Care Centre SGH
26th May 2023


Sat for 6 hours to be told it was an emergency department not for pre existing conditions, was told to go to the department by community nurse team! It obviously was serious as was in the hospice for 10 days! No help from your doctor at all, admittedly blood tests done but no other observations, absolutely disgusted with the way we were treated!

Suggested improvements
Maybe listion to what the patient/ carer says and not to be quick to judge, more care and compassion needed by that particular doctor, felt like we was wasting his time, he more or less said that, and he told us in no uncertain terms it was an emergency department, not for pre existing conditions, I was told to take my husband to a/e!

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
26th May 2023


Why is it called emergency department if in 4 hours they accepted only 2 patients? Is it such sort of joke?

Suggested improvements
Waiting time must be reduced significantly

Experience
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Staff
 
Review of Emergency Care Centre SGH
25th May 2023


I could have been checked on a few more times and had to beg for pain relief

Suggested improvements
As above

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
25th May 2023


From start to finish my experience was absolutely first class. The hospital, the staff, the kindness, the expertise, the patience and everything about my visit was amazing.

Suggested improvements
Nothing

Experience
Dignity/Respect
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Rating not given.
Food
Staff
 
Review of Emergency Care Centre SGH
25th May 2023


I am diabetic and every other time I have been at a n e they have found me a sandwich I was there from 1pm till 7 .30pm I asked at 6 pm about a sandwich and was told to go to the cafe that was closed so was told by an employee that I could go to the kiosk at the church lane entrance I found my way there bought a sandwich as I was waiting for the lift to get back to the a n e the lady that told me to go to church lane entrance was giving the tray of sandwiches she had with her to the kiosk when I got back 49mins later the dr came back and said where was I he had been out looking for me

Suggested improvements
Most things are good but sometimes things can be done a little quicker

Experience
Dignity/Respect
Involvement
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Cleanliness
Safe
Food
Rating not given.
Staff
 
Review of Emergency Care Centre SGH
25th May 2023


I've been so well looked after by every member of staff. Very happy and cheerful. Plus assuring me that I was not wasting their time. They are all amazing.

Suggested improvements
As far as I'm concerned nothing, as the care I received was

Experience
Dignity/Respect
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Food
Rating not given.
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Page 123 of 1090

Scunthorpe General Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Scunthorpe General Hospital: http://iwgc.net/eb4wk