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26th June 2023


Rang the number I was given told had to go straight to A&E to see the doctor before he finishes at 5pm. Got there at 4:30 to be told the doctor had already left and it would now have to be Grimsby hospital as ENT doctor wasn’t in!

Suggested improvements
If the doctor leaves at 5 make sure he leaves at 5 and not 4:30!

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff