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12th May 2023


Lisa, the triage nurse was brilliant. The reception team were great and Dr Khan also was very good. I was incredibly disappointed that the urology doctor on call refused to come in and support. Ive decided to cancel my appointment with urology now and keep my appointment at Newcastle as I've lost faith

Suggested improvements
Have on call doctors turn up when on call. Absolutely disgraceful.

Experience
Dignity/Respect
Involvement
Information
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Safe
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Staff