Share review of Salts Medilink Stoma Nursing Team
Salts Medilink Stoma Nursing Team
2023-07-28
Person
5
5
0
28th July 2023
After major surgery, visits and support by the community stoma nurses was necessary. The nurses were friendly, professional, discussed whatever issues one raised and inspired confidence. Their support was reliable and they ensured that everything worked properly. Their advice and offer to take phone calls if necessary in the future was very reassuring. I was most grateful and thank them for all they did to help me.
Suggested improvements
There is much to take in when using a stoma bag for the first time. From my experience, repeating advice and instructions - sometimes even twice is not enough!
Ensure the patient is clear which is the Personal Number on the Medilink order form.
Explain that when an appointment is made, why they could be delayed so that planning a visit on the day ensures reduced anxiety or time wasting.
Provide nurses with a towel or wet/dry wipes needed when they demonstrate procedures.