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29th August 2024


I always hate meeting new practitioners as so many can treat you with a patronising or brusque manner. However Fiona immediately put me at ease and gave me a smiley welcome. She explained everything she was doing and made me feel valued.

Suggested improvements
Perhaps she could be given the authority to send swabs etc off herself rather than them having to be taken to the GP's.

Experience
Dignity/Respect
Involvement
Information
Staff
Product Pressure
Nurse Skill