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30th May 2024


My experience with my stoma nurse; Gill Wilson, is second to none. Shes caring, she’s knowledgeable and I feel heard every time I see her and the care I’ve received from her is wonderful so far.

Suggested improvements
Building work is being done on cedar ward currently and during my appointment today it was incredibly distracting and we almost had to shout to have a conversation about my care. Work should not be done whilst patients are in clinic. It’s not a particularly calming atmosphere for patients and for someone who’s recently had major surgery it really didn’t help. Aswell as this, cedar ward is very far to walk considering it’s on the other side of the hospital. Patients shouldn’t be expected to walk over 10 minutes to a new ward when the previous one was in the ground floor.

Experience
Dignity/Respect
Involvement
Information
Staff
Product Pressure
Nurse Skill