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8th April 2022


I've been diagnosed and had surgery for a neuro- endocrine tumour.

Suggested improvements
Regarding my 3 stars for 'feeling pressured,' I was given my colostomy care from another firm when I was discharged. I didn't know about 'Medilink.' Its good to know that I can contact the staff at Croydon University but I'm already committed to another company for my stoma care. I would need to use the service in future to say what 'you could have done better.' Regarding 'timely care and treatment,' if I understand correctly, the Royal Marsden contacted Croydon University Hospital to supply 'follow up stoma care.'

Experience
Dignity/Respect
Involvement
Information
Staff
Product Pressure
Nurse Skill