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14th March 2022


All the stoma nurses from day one have been caring, professional and tactful. There is so much to take in in a relatively short space of time yet they managed to get the details across without being patronising. They also encouraged one not to be too overwhelmed by the experience. The balance of detached professionalism and personal care is not an easy one to achieve, yet they seemed to manage it making one feel confident in their expertise and a sense that they actually care.

Suggested improvements
Apart from waving a magic wand and making it all disappear there is very little they could have done any better.

Experience
Dignity/Respect
Involvement
Information
Staff
Product Pressure
Nurse Skill