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Written by a patient
22nd March 2017


2 hour waiting time is unacceptable I note the hours for blood testing have been reduced - why? When the service is so poor. If this is a result of the NHS cuts, please use this as evidence that this is unfair.

5th April 2017
Response from Ryde Health And Well Being Centre

This is a sit and wait service and it is not possible to know how long a wait will be. There have been many instances over the last few weeks when the wait was 15mins in some cases less than that. The service, which is managed by the Phlebotomy Department at St Marys, reviewed it's opening times prior to relocating to Pellhurst Road. It was noted the mornings at Swanmore Road were far busier than the afternoon and the decision was taken to work through without closing over the lunchtime period changing the start and finish time. . The service has also increased to 5days a week.

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