Reviews
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Information
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Staff
Reviews
Rushden Centre
2019-01-31
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
31st January 2019
The appt letter had incorrect date.
2019-02-22 16:53:01
Response from Rushden Centre
Thank you for taking the time to feedback your experience. I understand that the appointment unfortunately had to be subsequently rearranged. This is why the initial appointment letter would have had the wrong date on it however, staff did make contact to discuss the rearranged date.
Rushden Centre
2019-01-09
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
9th January 2019
After CPN Penny retired it was about a year for any contact to be made with me. I wonder if there to be a further C.P.N to be ensuite. I do understand that central government lack of funds to the Northampton county council making play a part in the running in memory assessment in Rushden. This government assessment for further money for mental health is a downright lie
2019-02-14 14:53:16
Response from Rushden Centre
Thank you for taking the time the provide us with feedback of your experience. We apologise that your experience has not been favourable. Please contact the team directly on 01933 416511 and we will be happy to look into your particular situation. To note for the future, you may contact the team at any time between the hours of 9-5 to access support and advice. Should you require support out of hours, you can also contact the Crisis Support and Telephone service on 0800 917 0464 or access the Crisis Cafes , the current timetable of which is available on the NHFT website.
Rushden Centre
2019-01-09
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
9th January 2019
Staff very friendly but parking a bit tricky.
Rushden Centre
2019-01-09
Person
5
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
9th January 2019
Very relaxed- stress-free.
Rushden Centre
2019-01-09
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
9th January 2019
Really prompt, caring service. Gave a lot of time to talk.
Rushden Centre
2018-12-22
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
22nd December 2018
I was treated very well. I felt happy with all things we did and felt I was treated with dignity.
Rushden Centre
2018-12-22
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
22nd December 2018
The CPN was very thorough and explained everything in detail, so we understood the process.
Rushden Centre
2018-12-22
Person
5
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
22nd December 2018
Quite happy about everything.
Rushden Centre
2018-12-22
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
22nd December 2018
Jean and Nancy.
Very friendly put me at ease.
Rushden Centre
2018-12-22
Person
5
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
22nd December 2018
Nancy was very good she was lovely.