Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Rushden Centre
2019-12-09
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
9th December 2019
Rushden Centre
2019-12-04
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
4th December 2019
Rushden Centre
2019-12-04
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
4th December 2019
My health is getting better by going outside the house and not thinking about my wife. Thank you, my healthcare is very good at making me feel better about myself.
Rushden Centre
2019-12-04
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
4th December 2019
Rushden Centre
2019-12-02
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
2nd December 2019
The reason I have only put likely is because I had reason to change our original appointment which became a nightmare. Sequence of events, 2 phone calls Tues left message. 1st phone call Wednesday spoke to receptionist who informed me she wouldn't change the appt. Said she would ask administrator to call. No one called. Again late PM she said she would email the administrator. Thurs 2 phone calls were engaged. 3rd call message left. Fortunately 4th call administrator answered and was most helpful, and the appointment was brought forward to suit us very much. Catherine McCarthy was so so good and helpful. More trouble changing appointment.
2020-02-19 09:08:08
Response from Rushden Centre
I am sorry to hear of your difficulties in changing your appointment time. Please be reassured that I have discussed this with my admin staff and highlighted the unnecessary distress this has caused you.
Rushden Centre
2019-12-02
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
2nd December 2019
Rushden Centre
2019-12-02
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
2nd December 2019
Rushden Centre
2019-12-02
Person
5
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a carer
2nd December 2019
Living well with dementia group.
I am so glad that you cared enough for old people in the group.
Rushden Centre
2019-12-02
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
2nd December 2019
Living well with dementia group.
I found the carers group meetings extremely helpful.
Rushden Centre
2019-12-02
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
2nd December 2019