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12th December 2022


Long waiting time for simple blood test and port flush. The nurse failed to successfully access my port after 3 attempts, which was painful and caused me a lot of stress and anxiety.

Suggested improvements
Better training on ports and only having those used to accessing them doing port accessing. Otherwise, multiple failed attempts give patients a really stressful experience which can really impact how they feel and their experience of treatment






Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience