Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
23rd February 2018
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
23rd February 2018
The kindness of the staff and the way the doctors treated the patient has been exemplary.
Their ready smiles and reassuring calmness helped enormously.
Fabulous volunteers too - nothing was too much trouble.
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
23rd February 2018
Everything - all the staff like the food, everything is good - excellent.
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
23rd February 2018
Good professionalism and kindness of all staff, caring and knowledgeable, mad us both safe 'in good hands'. Volunteers doing a great job.
Ongoing support at home - we know we can call if we have a problem
Improvement point.
Agency nurse with little or no understanding of how a deceased patient was totally unacceptable - dignity! Could agencies be asked to ensure suitable nursed used?
2018-03-07 10:54:14
Response from Rowcroft Hospice
I would really appreciate further information from you so we can investigate this and feedback to you. Please can you call me 01803-210802 at your earliest convenience. Kind regards Gill
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
23rd February 2018
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a patient
23rd February 2018
Every part of care has been outstanding!
At all times, staff and volunteers go above and beyond to make sure patients and family members needs, no matter how great or small are met.
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
23rd February 2018
Rowcroft Hospice
2018-02-23
Person
4
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
23rd February 2018
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
23rd February 2018
Involvement is very good, care and hospitality and things are explained well.
Rowcroft Hospice
2018-02-23
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by
23rd February 2018
