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I received wonderful care at all times during my 3 stays at Renacres Hospital. I had 2 total hip replacement surgeries and a 3 week stay after an emergency admission. Each time, every member of staff was professional, courteous, polite, knowledgeable and extremely helpful. From every department, doctors, physio, nursing staff, housekeeping, theatre, kitchen and admin staff, I am confident I received the best possible care available. They were all understanding, friendly, patient and compassionate. Both Day and Night staff supported me, and were readily available to help 24/7, always kind, patient and approachable. The amenities were great, the food excellent and the standards overall were very high.
I was treated with dignity and respect at all times and encouraged to ask questions. My room was clean with great facilities and a lovely view. I would like to praise every staff member who were all
excellent, and thank them for providing wonderful care during my stays.