Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Reviews

 
Page 31 of 223
 
Review of Canterbury - Inpatient Wards
8th November 2023


Nothing is too much trouble, welcoming kind & loving.

Suggested improvements
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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Inpatient Wards
8th November 2023


All the staff were friendly and cheerful and helpful.

Suggested improvements
Happy with everything.

Dignity/Respect
Involvement
Information
Caring
Trust
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Experience
 
Review of Canterbury - Inpatient Wards
8th November 2023


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Suggested improvements
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Dignity/Respect
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Experience
 
Review of Canterbury - Inpatient Wards
8th November 2023


The access to dedicated staff who respond quickly to any needs and questions asked provides an atmosphere of safety. However I would like more regular contact with Doctors.

Suggested improvements
More regular contact with Doctors (patient & family)

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
6th November 2023


Louise was kind, warm, thoughtful and constructive. She created a space of respite and understanding away from the very intense pressure I've been living under.

Suggested improvements
Louise made one very jarring comment about the NHS being under pressure because of 'so many people coming to this country', which was quite shocking. I failed to address it in the moment and it's sat uncomfortably with me since.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Spiritual Team
1st November 2023


Very supportive, caring & friendly. We could contact at any time because the chaplain is so approachable, so we didn't worry about asking questions.

Suggested improvements
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Experience
Dignity/Respect
Spiritual understanding
Spiritual information
Spiritual support
Trust
Support Staff
 
Review of Physiotherapy Teams
1st November 2023


I felt valued & cared for.

Suggested improvements
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Review of Hospice at Home
1st November 2023


Rachel, Tracy & Sharon were all so kind and supportive, they could not have done more. Thank you so much.

Suggested improvements
Nothing at all, you are amazing.

Dignity/Respect
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Experience
 
Review of Counselling Team
1st November 2023


I was allowed to talk freely - When I went home I felt relaxed. I was listened to and my negative thoughts almost disappeared. My counsellor was excellent.

Suggested improvements
Perhaps another 2 sessions - although I understand that there ae probably many people who require counselling.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Canterbury - Inpatient Wards
27th October 2023


Everyone has been friendly

Suggested improvements
nope, nothing i can think of

Dignity/Respect
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Experience
 
 
Page 31 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x