Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 26 of 223
 
Review of Counselling Team
31st January 2024


Mxx was so supportive, caring & compassionate I honestly do not know how I would have got through things without her support. I cannot thank her enough for her support & professionalism.

Suggested improvements
.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
31st January 2024


I am so grateful to Lxx for her understanding and patience, it has given me the chance to change my pessimistic views, bought on by the death of my mother. Now I'm in a more positive mental position. I would be happy to share feedback as I am so grateful for the help I received. Many Thanks

Suggested improvements
Nothing

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
31st January 2024


Based on my sessions with the counsellor I was given time to talk through & understand my feelings of grief. I was able to explore and work through other associated anxieties and given coping strategies to help me.

Suggested improvements
The waiting time from referral to seeing the counsellor as lengthy, but I understand the service is heavily requested and most probably underfunded. I lay no blame for the hospice about this and realise the lack of funding affects the service.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Hospice at Home
31st January 2024


Staff were active listeners, professional & caring at all times. Patient responded in a positive way to clear instructions by staff.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Community Services
31st January 2024


The service I received was excellent, Staff were kind caring & made time to listen and give advice. All the staff were kind, patient & helpful which put me at ease.

Suggested improvements
Nothing could be better

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Occupational Therapy Team
31st January 2024


Good information

Suggested improvements
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Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Occupational Therapy Team
31st January 2024


My experience was superb - very helpful

Suggested improvements
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Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Canterbury - Inpatient Wards
23rd January 2024


Attentive and respectful at all times Very Kind

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
21st January 2024


Lovely calm atmosphere, very reassuring staff, great Doctor

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect
 
Review of Canterbury - Inpatient Wards
17th January 2024


Words cannot describe the unending diligence, the care & attention received 24hrs per da. In my humble opinion Pilgrims Hospice is the finest place in the world, but due to the staff from the top to the volunteers. I salute you all and thank you for the bottom of my heart.

Suggested improvements
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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 26 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x