Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 103 of 223
 
Review of Canterbury - Community Services
20th June 2021


This related to my partner but I had phone support at all times. Staff informative, caring, efficient and proactive with knowledge.

Suggested improvements
Nothing at all. Expectations were fulfilled.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Canterbury Wellbeing Team
18th June 2021


Extremely supportive and helpful at a difficult time.

Suggested improvements
No= Happy with service and kind helpful staff. Will not hesitate to contact again when in need of help.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury Wellbeing Team
18th June 2021


From the very first day that I went to hospice everyone was so kind and considerate. They could not do enough for me and during the pandemic they have kept in touch with me, there is always someone at the end of the line to put you at ease.

Suggested improvements
I think you do everything that is possible and I know when my time comes they will be there for me.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Social Worker Team
18th June 2021


Dr Liam Gabb was thorough and other hospice staff who visited me at home were understanding and respectful of my needs.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
17th June 2021


Because the care team were very kind and considerate and did an amazing job.

Suggested improvements
Everything was perfect

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Physiotherapy Teams
16th June 2021


because the staff were very caring & non judgemental

Suggested improvements
everything was done perfectly

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Physiotherapy Teams
16th June 2021


was done by phone

Suggested improvements
we have had a bad couple of years and we understand that thing are done differantly now but at this by phone. dont get feel right you dont get to see the patient!!

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Social Worker Team
16th June 2021


Social worker quickly grasped the situation and suggested 2 different agencies to be referred to. Social worker made those referrals immediately and both contacted us same day/next morning.

Suggested improvements
Cannot think of anything.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
16th June 2021


Very caring & explained how to move him, he has been so much comfortable since you came. you have treated my husband with compassion and kindness. Thankyou

Suggested improvements
nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
16th June 2021


Staff, Caring & enjoying and positive. cannot fault them

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 103 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x