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30th September 2021


Brenda was very unwell when she arrived at the Hospice but everybody made her feel as comfortable as possible. When she was taken home the care was exceptional by the visiting nurses and district nurses. She felt the love from everybody.

Suggested improvements
Visiting at the hospice. Unfortunately out of their control. The Head of NHS should be made aware that someone near end of life cannot sustain 4 hours visiting in one go.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience