Reviews
Reviews
Personal involvement, made to feel wanted.
I was apprehensive and nervous as being face to face with anyone as since covid its become alien, but I have to say I was blessed to meet the most amazing passionate welcoming group of staff at the Hospice anyone could wish for, reassuring, informative, comforting and positive atmosphere created by a great team.
Only 1 negative comment - but it affected us really badly - our relative came in having been told she only had days to live - when we arrived a team member said "its not days" immediately our thoughts scrambled and we thought hB? "no - she said - longer - the patient passed just a few days later - perhaps it is not wise for staff to voice their personal opinion without proper evidence- however both this team member and all staff were otherwise absolutely fabulous - and we can not thank you enough for the care, support & compassion you show.
Outstanding consultation in every way. Sympathetic, helpful, informative and responsive to questions and points from me. An enjoyable and valuable experience.
The staff all are very genuine and caring.
Fantastic, caring staff. Very keen to help. very invaluable.
Peggy, Mel and Sam were very welcoming and made you feel comfortable.
The girls were so supportive all the time.
Peggy and her team were lovely and very caring.
SELF EXPLANATORY BY QUESTION & ANSWER