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5th September 2024


Whenever we called etc people helped and supported immediately and also were fantastic at chasing our (poor, shocking) GP on our behalf. Along with the local district nursing teams my Dad got to have the death he 'wanted' at home with us nearby. To all the people and processes involved to allow that to happen we will be eternally grateful.

Suggested improvements
More frequent in person home calls would have helped us a bit more but appreciate we didn't request this + is a resource issue - but looking back I think we sometimes felt we were on the waiting list for the next available round in our area.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience