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21st April 2021


Considering COVID its been very good but for end of life + as long as no-one is positive we feel 2 person ruling is very difficult for family members + need lateral flow testing

Suggested improvements
hard to get the hospice support services ie spiritualist + Rodney the dog + mum was very tearful + upset + could have had some E.O.L. Hate to think we are complaining but we are not just so sad that restrictions are lifted outside but not on visiting + times + how many. We do appreciate everyones effort for our mum. Thankyou x

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience