The Tunbridge Wells Hospital
Tonbridge Road, Pembury, Tunbridge Wells, KentEngland, TN2 4QJReviews
Reviews
Speak 10 patient, rather than at them or in the 3rd person.
Gentleness, informative, politeness.
All good!
The staff was amazing and they looked after my son with kindness and professionalism.
Thank you.
Poor service, the nurse in charge Thr 10/09/19 tried to take blood test three times without result making me only pain. Waiting time for doctor is shameful and too long. I was already 4 times here but still now the doctors doesn't understand why I have pain!!! Absurd!!!
Triage nurse saw the patient straight away, quick prompt X ray.
Improvements
Blood test waiting times. No notification of wait times. Rather difficult to tell a demention patient that you have to wait.
After waiting 5 hours, still could not get in touch with a neurologist (nurse) to have a Corta bag unfitted. Which seems to be a big problem as I have been discharged 5 days and still no joy.
Communication was poor.
I had to wait for my blood test for a long time.
The nurse I had was very thorough and very friendly.
Triage nurse was lovely - Shirley.
Very efficient and competent.
We waited for six hours in cubicle to then over hear doctor phone for blood results - No bloods were taken from my wife. Someone is incompetent.
Once doctor realized he then speed up review.
The CCG machine leads were ll twisted up from previous user taking 5 minutes to unravel. Suggest protocol to ensure once finished leads are ready for next patients.
Dr. Ali was great! Thank you.