The Tunbridge Wells Hospital

The Tunbridge Wells Hospital 2014-02-01 Person 5 5 0

Friendliness of staff was superb & nothing was too much trouble

The Tunbridge Wells Hospital 2014-01-30 Person 5 5 0

The midwives and HCAs on this ward were amazing - such caring and dedicated people. I was treated with respect and with great care, with many staff going beyond the call of duty - particularly with breast feeding help and support. A HCA, Jenni Jones, played a huge role in my eventual success with feeding my son myself and I will never forget that. She, and others, were patient and caring and I felt supported in what could have been an overwhelming experience. The staff make the post-natal ward and, indeed, the whole maternity department, a very special place and one where i feel fortunate to be looked after. One other comment: I guess there are TVs in the rooms as it is recognised that private rooms could be isolating. I would have appreciated it if my TV had worked - not to be focused on the TV but to have it as 'company'. The TV did not work during my stay on the ante-natal ward or post-natal and I found this frustrating and isolating. If TVs have been provided, please let them work!

The Tunbridge Wells Hospital 2014-01-28 Person 5 5 0

Excellent service on the delivery suite. I had to have an emergency c section for my first daughter and was pleased to be able to have a normal birth experience. Staff were very professional and caring.

The Tunbridge Wells Hospital 2014-01-28 Person 4 5 0

I was a high risk so had to have my baby at Pembury and I had an excellent experience in the delivery suite. The Postnatal care ward was fine although a very busy ward so not a lot of attention such as checking ok with breast feeding etc - only due to the fact they are so busy. However due to the issue with not enough beds I was told I could go after giving birth at 1am on Tuesday morning that I could be discharged 12 hours later (which I wouldn't have wanted). Luckily I had already asked to be transferred to Crowborough Birthing Centre which I was able to transfer Tuesday afternoon where I had amazing after care.

The Tunbridge Wells Hospital 2014-01-26 Person 5 5 0

Very friendly + helpfull in all the staff, Made me feel relaxed and explained everything well.

The Tunbridge Wells Hospital 2014-01-26 Person 5 5 0

Everyone was very nice everything was done short and swift. I was happy with everything, not much to improve

The Tunbridge Wells Hospital 2014-01-26 Person 4 5 0

Good - night staff reg. check sugar levels and blood preasure and always ask if need anything Improve - maybe have a runner (person) to answer the buzzer calls quicker

The Tunbridge Wells Hospital 2014-01-26 Person 5 5 0

Prompt attention, excellent staff

The Tunbridge Wells Hospital 2014-01-26 Person 5 5 0

Food. Care of staff.

The Tunbridge Wells Hospital 2014-01-26 Person 5 5 0

I have no complaints about the care I have received to date. It has all been very attentive & friendly.