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Written by a family member
18th September 2019


Bought mum to A&E from the GP. Treated with care and compassion throughout. Mum had a CT at 15:00 and has still not been seen by 19:45. I had to chase medics to see mum but was not given any idea of when this would happen, only that it would hopefully be soon. I understand that they are busy but was given no communication about what was going on. This is very difficult when mum is waiting to find out whether she has had a stroke.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff