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Orsett Hospital 2024-08-03 Person 2 5 0

Went to have a blood test done. Arrived 5 minutes before time, gave my form to the receptionist, she did her bit gave me back my form and 2 sticker labels with relevant information on them. Then I waited, more wait, really long wait. Watched people who arrived after me go in and come out, I am still waiting. By this time the receptionist went home and someone else to cover. She was there for all of 15 minutes then brought the shutter down, locked up and left. People were arriving for pre booked appointments and there was no one to book them in. After an hour I went to ask a nurse about my appointment and later arrivals going before me only to be told to go and sit down as she was with a patient. Fair enough but she was rude and was the only nurse available to talk too. I then got up and went home.it was a really hot day and I wasn't feeling myself,all hot and bothered. Why did they close reception and leave us with nobody to answer questions or book people in.i have since had an email from the website asking why I didn't turn up...but I did. Absolute shambles.