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Longfield Hospice 2018-10-31 Person 5 5 0

Excellent preparatory administration before counselling. Clear communication about logistics, hopeless, signage both from the main road on the common and on Burleigh Road - too small to pick up in the dark needs larger fluorescent signs added to anxiety on first evening. Welcome from every receptionist lovely. Had slight anxiety about being seen from outside through window. I felt studied and carefully 'held' through my 12 counselling sessions. Each one had been carefully prepared for thought about, there was clear 'route' through the weeks with some effective 'tools' and ideas given to me. Even though I gave a donation at the end, the fact of its being free felt very important - I was being given a precious gift which comforted and sustained me and I had a responsibility too.