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Written by a patient
2nd November 2016


As far as asthma treatment both in and out patient I can't fault. On all other occasions as inpatient you are surrounded by a lot of very UN caring people that are in wrong job or just don't care, from cleaners to some of the consultants. It's about time they remembered the word caring and about Active listening and time to listen. I'm an impatient as I write this , but am thoroughly dissappointed with care, communication or lack of, being included in treatment plan (A joke in itself). If wasn't for my Asthma consultant I wouldn't touch the place and as for cleanliness and all the training they allegedly receive well speechless !!!!!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff