isebrook-hospital

Isebrook Hospital

Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
 
9,002 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 98 of 887
 
Review of Adult Community Beds - Hazelwood
25th June 2021


People are very helpful and understand in aiding my recovery

Suggested improvements
Better menu and value of food with different choices available

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Adult Community Beds - Hazelwood
25th June 2021


I feel as a patient I am being supported with my recovery and rehabilitation

Suggested improvements
n/a

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Adult Community Beds - Hazelwood
25th June 2021


Wonderful care by all the staff. Meal choice good and taste nice.

Suggested improvements
Staff work very hard and often short staffed.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Adult Community Beds - Hazelwood
25th June 2021


Excellent care at all times.

Suggested improvements
Nothing, i felt very well cared for.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Adult Community Beds - Hazelwood
25th June 2021


Very good care. Staff very good at their job, always very busy. Food is nice.

Suggested improvements
It is clear more staff are needed. Staff on duty are trying their best.

2021-06-29 12:03:46
Response from Isebrook Hospital

Thank you for your kind words. Staff are very busy and we constantly monitor staff levels to ensure there are sufficient to keep the ward and patients safe. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Adult Community Beds - Hazelwood
25th June 2021


Staff are very kind and caring and always willing to help.

Suggested improvements
There are times when we have to wait to go to toilet when staff are very busy and short staffed.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Adult Community Beds - Hazelwood
25th June 2021


I was very happy with the way i was treated however i felt at the time the staff were all understanding.

Suggested improvements
no information.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Adult Community Beds - Hazelwood
25th June 2021


Treated well by everyone. Everyone helps and does what she wants.

Suggested improvements
Don't think there is anything.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
 
Review of Adult Community Beds - Hazelwood
25th June 2021


All do very well, excellent care.

Suggested improvements
Answering call bells faster but this is only when short staffed

2021-06-29 12:01:59
Response from Isebrook Hospital

Thank you for your kind words. It is really important that we answer call bells as quickly as possible, s I have passed your comment to the ward manager so they are aware. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Adult Community Beds - Hazelwood
25th June 2021


All members of staff are very kind and i see them as friends.

Suggested improvements
You are all doing so well I wouldn't change a thing.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
 
Page 98 of 887

Isebrook Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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