Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
9,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Isebrook Hospital
2021-09-23
Person
3
5
0
Review of Adult Community Beds - Hazelwood
23rd September 2021
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Suggested improvements
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Isebrook Hospital
2021-09-23
Person
3
5
0
Review of Adult Community Beds - Hazelwood
23rd September 2021
The first night my boot was taken off I could have been given some compassion instead of being forced to do anything as I was in so much pain.
Suggested improvements
.
2021-09-27 09:39:45
Response from Isebrook Hospital
I am really sorry this has happened. You should be treated with care and compassion at all times. If this happens again, please raise it immediately with a senior member of staff. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-09-23
Person
4
5
0
Review of Adult Community Beds - Hazelwood
23rd September 2021
.
Suggested improvements
.
Isebrook Hospital
2021-09-23
Person
4
5
0
Review of Adult Community Beds - Hazelwood
23rd September 2021
Very good staff, kind and considerate
Suggested improvements
One staff needed a bit more training and had lack of experience
Isebrook Hospital
2021-09-22
Person
1
5
0
Review of MSK Physiotherapy & ESP Team (Isebrook)
22nd September 2021
I was given advice and a treatment plan for an MSK condition over the phone, so there was no physical exam, Steve failed to take into account my previous complaint and this resulted in me waiting a year for the appropriate care and treatment which ended up being surgical intervention
I have had extended periods off work and my quality of life due to pain, lack of ROM and sleep could have been addressed had I been fully listened to and put on the appropriate pathway in a timely manner
Suggested improvements
Have face to face appts
2021-09-27 09:19:49
Response from Isebrook Hospital
I am really sorry that this has been your experience. We have had to change our ways of working due to NHS pandemic guidelines but understand the problems this cause to patients. We will return to face to face as soon as circumstances allow. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-09-22
Person
5
5
0
Review of Diabetic & High Risk Foot Service (Isebrook)
22nd September 2021
My experience from my first appointment until today has been superb. Any problem has been sorted immediately. Couldn't have had better treatment.
Suggested improvements
none
Isebrook Hospital
2021-09-16
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
16th September 2021
People I saw were amazing and made me feel very supported. Didn’t feel any judgment and felt safe.
Suggested improvements
Mental health services need more funding.
Isebrook Hospital
2021-09-08
Person
2
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
8th September 2021
A complete waste of time simply busy telling me they’re discharging everyone, did not know how much medication I was taking. Basically completely uninterested. Absolutely fed up of the poor mental health services it is shocking in a time of great need the service from psychiatrist s is appalling
Suggested improvements
Have psychiatrist’s with compassion and care
2021-09-13 08:23:37
Response from Isebrook Hospital
I am really sorry you feel like this. This should not happen. I have sent a copy of your review to the service manager. You may like to contact our confidential patient advice and liaison service on pals@nhft.nhs.uk or 0800 917 8504. best wishes, Hugh Jones, Patient Experience Manager
Isebrook Hospital
2021-09-01
Person
3
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
1st September 2021
Dr was attentive and kind and wanted to help. Staff looked information on the system during the appointment rather than just saying they would get back to us.
Suggested improvements
Don’t try to force eye contact with people who struggle with making eye contact.
2021-09-07 08:43:57
Response from Isebrook Hospital
Thank you your kind `feedback. You make a very good point about eye contact which I have fed back to the service manager. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-08-26
Person
4
5
0
Review of Adult Community Beds - Hazelwood
26th August 2021
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Suggested improvements
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