Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
9,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Isebrook Hospital
2022-02-17
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a family member
17th February 2022
Everyone has been very kind.
Isebrook Hospital
2022-02-17
Person
3
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
17th February 2022
There are things which me to repair and therefore liked windows not shutting making the word very cold treating seems very poor for a hospital this is not good when you are sleeping next to its I think there are long standing points.
Suggested improvements
There are other things could be better but these would need better staffing which is not very early at this time doors not shutting as they should do.
2022-03-02 13:48:28
Response from Isebrook Hospital
I am really disappointed to hear this. I have escalated your comment to the ward manager and estates department. Best wishes, Hugh Jones, Patient Experience Manager
Isebrook Hospital
2022-02-17
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
17th February 2022
Isebrook Hospital
2022-02-17
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
17th February 2022
Suggested improvements
Understanding of managing mood.
2022-03-02 13:56:55
Response from Isebrook Hospital
Sorry this has happened. The staff are trained to understand this so it may be that certain individuals need a refresh. I have sent your comments to the matron for action. Best wishes, Hugh Jones, Patient Experience Manager
Isebrook Hospital
2022-02-17
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
17th February 2022
Isebrook Hospital
2022-02-17
Person
4
5
0
Review of Adult Community Beds - Hazelwood
written by a patient
17th February 2022
Since I was transferred from NGH to Isebrook, the physio team have done an excellent job in taking me from being unable to stand to being able to walk independently using walking stick(s). They know to push me to achieve improvements with { } pushing to far.
Suggested improvements
Just two incidents that happened on the same night./n1. I needed assistance in the toilet. A nurse time I had not seen on the ward before or since, attended and said you are independent so you can do it yourself and let me done to { }./n2. The same night when again I needed assistance in the toilet the second nurse on duty attended and very angrily said you must stay doing this it is not fair only!
2022-03-02 15:35:27
Response from Isebrook Hospital
I am really sorry that staff behaved this way towards you. This is the opposite to what we expect. I have escalated your comment to the ward manager. Best wishes, Hugh Jones, Patient Experience Manager
Isebrook Hospital
2022-02-17
Person
5
5
0
Review of First Contact Physiotherapy-Isebrook
17th February 2022
The care & treatment I received was selected for me & I was listened too, which greatly helped in moving forward, unfortunately my hip is going to deteriorate but for now I have been given exercises to help strengthen my muscles to help in deferring Futher treatment. So thank you to the 2 Steve's for their help & advice
Isebrook Hospital
2022-02-11
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 11th February 2022
This is an excellent hospital. We find it very calm and orderly.
Isebrook Hospital
2022-02-11
Person
4
5
0
Review of First Contact Physiotherapy-Isebrook
11th February 2022
I always get exercises to do, which eventually help. It would be helpful to have hands on treatment to help with the pain and kick start recovery.
Isebrook Hospital
2022-02-11
Person
4
5
0
Review of First Contact Physiotherapy-Isebrook
11th February 2022
My phone conversation was helpful and following care quickly resolved I feel very positive concerning the outcome
