Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LPReviews
Reviews
Although Dr Okongwu was polite and phoned me at the appointment time, I felt it was rushed.
I appreciate that at the moment things are busy for the department, but I was expected to make a decision straight away on whether to go back on medication or not, and was told that as I was well enough to make a decision myself, I needed to be quick as he had other appointments waiting. I felt that, in the Doctors mind, the only solution was medication and that was his answer to everything.
I found this to be extremely unhelpful and quite stressful. I have collected the medication from my pharmacy, but as yet I have still not decided whether to take the medication several days later.
The prescription was sent to my GP and he contacted me by phone to check on the reasons for this. I found my GP to be more caring and considerate of my concerns and gave me time to talk.
I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.
would like to say a big thank you to James Bell.He was very kind and thorough,he set me some exercises for my Arthritis and they have really helped .He was also concerned about a tremor that i have in my left arm and leg,and he referred me back to my GP. I have now been referred for treatment at Neurology.
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Very polite and patient and always ready to explain anything
Covid has put paid to all of this
Treated ok, no fault. Been treated well.
All round care good
Appointment was on time, care was friendly, professional, felt informed and in good hands.
Follow up call with results was appreciated.
I never see anyone or get any phone calls. I appreciate NHS busy short staffed but I've been struggling. Been on same meds now for 5 years