Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
9,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Isebrook Hospital
2021-02-24
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
24th February 2021
Saw my CPN on the day I called which was good./nClozapine appointments on time.
Suggested improvements
Psychology waiting times are too long.
2021-05-12 11:58:42
Response from Isebrook Hospital
I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-02-24
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by
24th February 2021
Felt supported by the team over the past year.
Isebrook Hospital
2021-02-24
Person
4
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
24th February 2021
On time to appointments.
Suggested improvements
Nothing.
Isebrook Hospital
2021-02-24
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by
24th February 2021
Staff have a good attitude.
Suggested improvements
Better communication in admin office and not forgetting that I am waiting outside.
2021-05-12 11:58:16
Response from Isebrook Hospital
I am sorry we put you in this position. I have passed your comment to the service manager to discuss with the team. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-02-24
Person
4
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
written by a patient
24th February 2021
Service has always been good I get seen on time, given medication on time and feel cared wbout.
Isebrook Hospital
2021-02-20
Person
5
5
0
Review of Diabetic Eye Screening Programme (Isebrook)
written by a patient
20th February 2021
Felt comfortable.
Isebrook Hospital
2021-02-20
Person
5
5
0
Review of Diabetic Eye Screening Programme (Isebrook)
written by
20th February 2021
Very efficient bright, helpful and timely./nBecky and Sheena.
Isebrook Hospital
2021-02-19
Person
5
5
0
Review of Community Brain Injury
19th February 2021
I am not sure i would deal with things as well without the knowledge gained & support received from the community Brain Team.
Isebrook Hospital
2021-02-17
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Isebrook)
17th February 2021
The last three questions were not relevant to the consultation?
Suggested improvements
It worked well over the phone and was a quick follow up from a GP consultation the previous week.
Isebrook Hospital
2021-02-15
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Isebrook)
15th February 2021
Really professional and knowledgeable
Suggested improvements
No improvement necessary I feel
