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Isebrook Hospital
2021-07-18
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Written by a family member
Written by a family member 18th July 2021
No real information hospital while he was there ar whrn he come home - decisions on he's care needs no - discussed with me - he's mentally not good - he forgets, if he is told anything - this is being followed up with homely assistants.
Suggested improvements
Explainred what thngs he's might be thorough because of brain injury. We did not know what to expect or what needed to be assessed by medical staff./nIn general everyone has been wonderful - especially with the ongoing pandemic problems.
28th July 2021
Response from Isebrook Hospital
Thank you for this comment. I agree that information is so important and you should have all your questions answered so you know what to expect and what support is available to the wider family. Please contact the service if you have any concerns or contact our patient and advice service for a confidential conversation on pals@nhft.nhs.uk or 0800 917 7206. Best wishes, Hugh Jones, Patient Experience Manager