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29th April 2021


I recently spent 2 weeks in Beechwood following 8 weeks in hospital (5 in intensive care) and my body being very deconditioned. I had a great experience there, the day I was admitted every member of staff came to my room and introduced themselves, my care needs were discussed and agreed. I was seen by the physiotherapist Vimula within 24 hours and a plan agreed she was amazing and the day I was admitted I could not stand independently by week 2 I was walking unaided. I was also seen in the first 24 hours by OT, pharmacist, Doctor, speech and language. I felt very comfortable, safe and cared for, there was a good amount of staff on duty and my needs were always met in a timely manner. Staff members Diane, Vicky, Carmella and Carla especially went out of there way to help and support me during my stay but the whole team were great and Beechwood is an amazing service.

Suggested improvements
I did not feel that anything could have been done better

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs