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28th August 2022


I was treated with care and compassion - my appointment wasn't rushed which was ever so helpful, because so much poured out about the traumatic things I had been through just days before.

Suggested improvements
Try to offer appointments more quickly (from 1st point of contact with Integrated Hub) and commit to seeing patients on a regular basis if they need that level of support.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs