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13th July 2021


They don’t care one bit

Suggested improvements
Actually care

20th July 2021
Response from Isebrook Hospital

I am really sorry this was your experience. I have raised the issue with the service manager. You may also like to contact our confidential patient advice and liaison service on pals@nhft.nhs.uk. Best wishes Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs