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Isebrook Hospital
2023-01-20
Person
4
5
0
20th January 2023
I didn’t need any culture needs addressing
Suggested improvements
Communication with doctor and receptionist as when
I attended they said the doctor was off sick but I wasn’t told, then I left the building and the doctor rang me to say no she wasn’t off she was in the building so I had to come bk
For appointment after I had been told the doctor wasn’t in
8th March 2023
Response from Isebrook Hospital
Apologies for the miscommunication regarding attending an appointment with the doctor. Your receptionist do try to have update and I hope in future you will be notified and appropriately informed.. Thanks you for your feedback.