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Isebrook Hospital
2023-01-12
Person
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12th January 2023
I'd love to be able to give some feedback on the care received, but my referral was accepted on 2nd October 2022 and since then I've heard nothing. UCAT tried chasing it when I ended up in crisis in November/December 2022, but couldn't get hold of anyone on the team. As of yet I'm still waiting for an assessment, support, treatment, or just some form of contact aside from being asked for feedback!
Suggested improvements
Actually seen me, or acted on the referral, or just contacted me at least.
23rd January 2023
Response from Isebrook Hospital
I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Isebrook Hospital
I am not sure what has happened with your referral, we are really sorry. Please contact our confidential helpline (pals) on 0800 9178504 or pals@nhft.nhs.uk