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20th January 2023


Yes

Suggested improvements
Was told my prescription was ready to collect anytime after my phone call on 19/01/2023. Turned up an hour or so later during work hours and it wasn’t leading to a wait while the admin team chased for it. Was kept updated by the admin team during my wait which was good and felt like it was being sorted out fine.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs