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14th May 2021


Listened to my needs and ensure that I'm getting right diagnosis and treatment for my needs and referals to appropriate places to do this

Suggested improvements
More visual r transcribed options and services for hearing impaired and deaf patients but worked well as repeated self when needed

18th May 2021
Response from Isebrook Hospital

Thank you for this useful suggestion which I have passed to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs