Share review of Isebrook Hospital
Whilst the care I do receive in person has been great, actually hearing from the CMHT - let alone actually being seen! - is rather hopeless. I have had to chase repeatedly to actually be seen, to get updates on care, etc since I first came under the mental health team. I am told I will hear in X amount of time and then do not, I currently have not been told the result of a meeting despite being told it would be in 3 weeks -- my appointment was back in April. I am at a loss as to what I can do. I appreciate the fact that it has been a difficult period, but I do have to admit that contact is beyond ridiculous and I am genuinely concerned that I will be forced to continue to manage my mental health alone as I have been doing now for a lot longer than I would appreciate.
We are very concerned to read your review and would like to better understand what has happened so we can put matters right for you. Please contact the service manager. Best wishes, Hugh Jones, Patient Experience Manager.