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4th December 2021


Excellent and caring staff, made me feel like I matter.

Suggested improvements
Collection of prescriptions in person only Mon-Fri 9 am-5 pm is awful. When you work full time (especially not in welling brought) this is a lot o additional stress. 1 late evening or Saturday collections would help - even if only a 1 hour wndow.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience