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Isebrook Hospital
2023-01-12
Person
2
5
0
12th January 2023
No idea what is going on with my care. Depends who you speak to on reception if they are helpful.
Suggested improvements
Keep informed by letter even, awaiting phone calls over 48 hours and do not get one. Very little information causes confusion.
23rd January 2023
Response from Isebrook Hospital
I am really sorry this has been your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Isebrook Hospital
I am not sure what has happened with your referral, we are really sorry. Please contact our confidential helpline (pals) on 0800 9178504 or pals@nhft.nhs.uk