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Isebrook Hospital
2021-08-26
Person
3
5
0
26th August 2021
The staff have looked after me very well and have shown kindness and compassion. The decisions about my medical needs have not been discussed with me.
Suggested improvements
Tell the patient about their treatment regime, tell them of any results of tests that they take be it positive or negative and keep them informed about any changes to medication that are being considered.
6th September 2021
Response from Isebrook Hospital
I am sorry this has happened. I hope you have been able to feed this back to staff during your stay. I have also sent your comment to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager