Share review of Isebrook Hospital
Since being discharged from a mental health hospital at end July 2022 (after a terrifying month there) due to an extreme episode of psychotic reactive depression, triggered by work related stress, I have found it difficult to get response from the service in a timely manner. I have left messages since end November and had no contact. I have received two messages implying contact has been attempted asking me to call to arrange an appointment which I did to no avail.
I am lucky enough not to be reliant upon the NHS to get access to CBT as this has been arranged for me through my workplace insurance.
I am concerned by just how unsupported I have felt since discharge and am just very very lucky that both my family and workplace insurance scheme have been there to support me instead.
After such a terrifying experience in my mental and physical health over summer 2022, when I did not care if I lived and after mental health issues then suffering severe pneumonia and a pulmonary embolism, all threatening my life, the lack of support from the community mental health service I feel is really concerning for the survival of those in similar and worse states.
I have now been contacted by my medical practice only recently to make an appointment for a mental health review and action plan and have to wonder really why?? It is now 5 1/2 months since my terrifying extreme mental health experience and I do not feel I have been at all supported except by my family and workplace support. I do not know what I can tell the GPs except to outline this.
I feel like I am very much on the road to recovery now due to family, workplace scheme, CBT arranged through my workplace and my own determination to recover.
I hope the outlining of the disappointment I feel and concern for my and others health and survival rates will be helpful notes to you for improvement.
I am really sorry this has happened. I have sent to the manager, but I remain concerned. Please contact our confidential helpline (PALS) on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager
We are really sorry this has been your experience. We are reviewing how people access community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.