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12th January 2023


Think the hospital is useless. Still awaiting for treatment. Was supposed to be informed every 3 months where I was on waiting list but as usual. Patients/ clients what ever you wish to call us is just a number a tick box

Suggested improvements
Kept me informed as you was suppose to . Patients are treated with dignity or compassion.

23rd January 2023
Response from Isebrook Hospital

I am really sorry to hear of your experience. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs